Privacy Policy

Effective date: January 1, 2025 · Last updated: February 1, 2025

This Privacy Policy explains how Codigital Solutions ("we", "us", "our") collects, uses, stores, and protects personal information when you use our websites, iOS applications, Android applications, and business-to-business (B2B) products and services (together, the "Products"). We are committed to protecting your privacy and handling your information responsibly, in line with applicable data protection laws.

1. Information We Collect

We collect information you provide and information generated through your use of our Products:

Account information: name, email address, username, and password when you create an account.
Profile & preferences: details you add to your profile and product preferences.
Usage data: information about how you interact with the Product, such as features used and general interaction statistics.
Device information: device type, operating system, and app version, used to keep the Product compatible and secure.
Payment information: purchases and subscriptions are processed by third-party payment providers (for example, Apple or Google). We generally do not store full payment card details.
Contact & support: information you share when contacting support.

2. How We Use Your Information

To create and manage your account and deliver the Product;
To process transactions and manage subscriptions;
To provide customer support and respond to requests;
To maintain, secure, and improve our Products;
To send important service communications (e.g., security updates);
Where permitted, to send marketing communications you have consented to — you can opt out at any time;
To comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing

Depending on your location, we rely on one or more legal bases, including: performance of a contract with you, our legitimate interests (such as security and improving the service), your consent (where we ask for it), and compliance with legal obligations.

4. Sharing & Disclosure

We do not sell your personal information. We may share your information only in limited circumstances:

Service providers: trusted vendors that help us operate the Products (hosting, analytics, payment processing, support) under appropriate safeguards;
Business partners: where you use a co-branded or integrated service and consent is obtained accordingly;
Legal & safety: where required by law, in response to valid legal process, or to protect rights, property, or safety;
Business transfers: in connection with a merger, sale, or reorganization of our business.

5. Data Retention

We keep personal information only for as long as necessary to provide the Product, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it securely in line with our retention policies.

6. Your Rights & Choices

Depending on where you live (for example, the EU under GDPR, or California under the CCPA), you may have the right to:

Access, correct, or update your personal information;
Request deletion of your personal information;
Object to or restrict certain processing;
Receive a copy of your information in a portable format;
Withdraw consent at any time;
Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at privacy@codigitalsolutions.com and we will respond within the timeframe required by law. You can also opt out of marketing emails at any time using the unsubscribe link they include.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction. For more detail, see our Security page. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our Products are not directed to children under the minimum age required by applicable law, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take steps to delete it.

9. Cookies & Similar Technologies

Our websites may use cookies and similar technologies to remember preferences, understand usage, and improve the experience. Where required, we request consent before placing such technologies and provide you tools to manage them. You can adjust cookie settings through your browser.

10. Analytics & Advertising

We may use third-party analytics to understand aggregate usage and improve our Products. These providers may process usage data under their own privacy policies. Where advertising is used, we comply with the app-store privacy disclosures required by Apple and Google, including the App Privacy labels and Play Data Safety form.

11. International Transfers

Your information may be processed in, and transferred to, countries where we or our service providers operate. Where such transfers occur, we take appropriate safeguards to protect your information, including model contractual clauses where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. Where we make material changes, we will provide notice within the Product or by other means. Your continued use after changes take effect constitutes your acceptance of the revised policy.

13. Contact Us

For privacy questions or requests, contact us at privacy@codigitalsolutions.com or visit our About page for our mailing address.